by
Lucas, Robert W., author.
Format:
Books
Publication Date
2023
Excerpt:
and behavior -- 7. Service vreakdowns and recovery -- 8. Cusomer service in a diverse world -- 9
by
Smith, Ronald D., 1948- author.
Format:
Books
Publication Date
2017
Excerpt:
aural communication -- Planning example 6C: Verbal and nonverbal communication -- Checklist 6C: Verbal
by
Quintanilla, Kelly M.
Format:
Books
Publication Date
2014
Excerpt:
Verbal and Nonverbal Communication -- Verbal and Nonverbal Communication and Their Impact on Professions
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