Professional communication : deliver effective written, spoken and visual messages / English, Jane

communication skills -- 4. Nonverbal communication skills -- 5. Listening to the customer -- 6. Customer service

Professional and business communication : personal strategies for the post-digital future / Hartley

chapters written by leading scholars from a range of disciplinary perspective. PART 1: Key Concepts PART 2

information and analytics. GIS: An Introduction to Mapping Technologies is written with the detached voices of

Communicating at work : boosting your spoken, written and visual impact

Essential business communication : communicating with a vision / Shober, Dianne author.

-- Employee motivation -- Decision making and creativity -- Team dynamics -- Communicating in teams and

students, as well as researchers and lecturers in social psychology, marketing, and communications. It is

Communicating @ work : boosting your spoken, written and visual impact / Grant, Terri, 1953-

Written communication.

communication. This new edition is written in a more accessible way to assist students to grasp new concepts