Effective crisis communication : moving from crisis to opportunity / Ulmer, Robert R., 1969- author.

Reputation management : the key to successful public relations and corporate communication /

Effective crisis communication : moving from crisis to opportunity / Ulmer, Robert R., 1969- author.

Brand management : co-creating meaningful brands / Beverland, Michael, author.

-- Crisis management -- Launching a career.

Communication in management.

Crisis management.

-- Issues management -- Risk management -- Crisis management -- Public relations and ethics -- What's next

-- Internal communication -- Managing community involvement programmes -- Issues management -- Crisis public