Using benchmarking to inform practice in higher education

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Title:

Author:

Schuh, John H.

ISBN:

9780787963316

Publication Information:

San Francisco, Calif. : Jossey-Bass, c2002

Physical Description:

130 p. ; 23 cm.

Series:

New directions for higher education ; no. 118

Series Title:

New directions for higher education ; no. 118

Contents:

1. Developing more adaptive, innovative and interactive organizations. -- 2. The integrated postsecondary education data system. -- 3. Using benchmarking to influence tuition and fee decisions. --4. Penn State joins the Big Ten and learns to benchmark. -- 5. Benchmarking distance education. -- 6. Benchmarking by state higher education boards. -- 7. Benchmarking in student affairs. -- 8. Benchmarking as an administrative tool for institutional leaders.

Subject Term:

Benchmarking (Management)

Education, Higher -- Evaluation.

Education, Higher -- Administration.

Added Author:

Schuh, John H.

Bender, Barbara E.

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168015726298	378.73 B458B 2002	1	Searching... Unknown

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Summary

Declining confidence in the academy, combined with increasing scrutiny of higher education by funding agencies, legislators, and the public, is driving academic leaders to better demonstrate the extent to which their colleges and universities are meeting goals. Benchmarking, a tool that has been used for years in industry, is one approach higher education leaders can use to measure the extent to which institutional objectives are being met.

This volume provides different perspective on the application of benchmarking in higher education. The authors present conceptual overviews and organizational examples of how benchmarking can be used in colleges and universities. Our expectation is that the reader will develop an appreciation of benchmarking as an administrative tool, including a greater awareness of its strengths and limitations. Administrators or faculty members in higher education will be able to develop their own strategies for using benchmarking in their practice.

This is the 118th issue of the Jossey-Bass series New Directions for Higher Education.