groupings -- The grapevine -- Phatic communication -- Conclusion -- Summary -- Practical Exercises -- Self-Evaluation

execution / Heather Yaxley -- Budgeting and resourcing / Heather Yaxley -- Monitoring and evaluation

world -- 6. Language usage -- 7. Critical evaluation of auditive, visual and written material -- 8

communication. Indirect group communication. Evaluation. Oral communication skills. Factors which influence