Clients -- The sales promotion letter -- The circular -- Reply to a letter of enquiry -- Reply to a letter

-- Recommendation Letters -- Thank-You Letters -- Memos -- Proposals and Reports -- Planning Documents -- Press

Introduction -- Learning to love language -- Writing business letters -- Researching and writing

your best message together -- E-mail : your everyday chance to build a professional image -- Letters

. Letters, e-mails and text messages -- 9. Reports, briefing papers and summaries -- 10. Advertisements

. Includes formats for letters, e-mails and proposals, as well as pointers on handling unique and often

Foundations of business communication -- The writing process -- Letters, memos, e-mail, and other

Letter writing.

, Evaluate -- Unit Three. Business Correspondence: 8. Routine e-mail messages and memos; 9. Routine letters

-- Writing letters, memos, e-mail, and other brief messages -- Preparing reports and oral presentations

-mail -- Writing for the web -- Preparing a resume and cover letter -- Documenting your sources -- pt. II. Speaking

Lettres d'informations.