organizing effective meetings. The third edition of this popular text has been thoroughly revised and updated

Meetings -- How Do Groups Differ From Teams? -- Conducting Meetings -- Meeting Environment -- Meeting

-- Planning, organising and constructing messages for organisations -- Corporate image and corporate identity

-- Planning, organising and constructing messages for organisations -- Corporate image and corporate identity

and managing meetings -- Communicating by telephone -- Conclusion: Onwards and Upwards -- Introduction

planning. Communication theory applied. The communicator. Circumstances of the communication. Direct group