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00IIE
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1. 
Cover image for Business communication : process & product
by 
Guffey, Mary Ellen.
Format: 
Books
Publication Date 
2006
Excerpt: 
-- Unit Two. Guffey's 3-x3- writing process: 5. Writing Process Phase 1: Analyze, Anticipate, Adapt; 6
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2. 
Cover image for The manager's pocket guide to eCommunication : communicating effectively in a digital age
by 
Benson, Laurie K.
Format: 
Electronic Resources
Publication Date 
2000
Excerpt: 
Books24x7 <a href="http://www.books24x7.com/marc.asp?bookid=1347">http://www.books24x7.com/marc
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