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73. 
Cover image for Strategy making in a crisis : from analysis to imagination
Strategy making in a crisis : from analysis to imagination
by 
Gibbert, Michael.
Format: 
Books
Publication Date 
2010
Excerpt: 
prediction and control very difficult. Drawing on evidence from philosophy, and on a multi-year case study of
Available: Copies:
74. 
Cover image for Converting customer value : from retention to profit
Converting customer value : from retention to profit
by 
Murphy, John A., 1948-
Table of contents http://www.loc.gov/catdir/toc/ecip0515/2005020017.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005020017-d.html
Format: 
Books
Publication Date 
2006
Excerpt: 
success of John Murphy's previous book The Lifebelt and drawing on new thinking from the Customer
Available: Copies:
75. 
Cover image for Harvard business review on leading in turbulent times.
Harvard business review on leading in turbulent times.
Format: 
Books
Publication Date 
2003
Excerpt: 
L. Coutu -- The Trouble I've Seen / David N. James -- Cutting Costs Without Drawing Blood / Tom
Available: Copies:
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