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00IIE
Print
by 
Hawkins, Del I.
Format: 
Electronic Resources
Publication Date 
2007
Excerpt: 
Evaluation and Selection -- Outlet Selection and Purchase -- Postpurchase Processes, Customer Satisfaction
Available: Copies:
by 
Mello, Jeffrey A.
Format: 
Books
Publication Date 
2002
Excerpt: 
Needs Satisfaction and Organizational Capabilities to Competitive Advantage by Roger Hallowell
Available: Copies:
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