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1. 
Cover image for Streetwise business letters : 2,500 professionally written letters that will bring success to your business
Streetwise business letters : 2,500 professionally written letters that will bring success to your business
by 
Woods, John A.
Format: 
Books
Publication Date 
1999
Excerpt: 
-- Congratulating a sales person for a testimonial -- Congratulating a sales person on a large sale -- Contacting a
Available: Copies:
2. 
Cover image for Lesikar's basic business communication
Lesikar's basic business communication
by 
Lesikar, Raymond Vincent.
Format: 
Books
Publication Date 
1999
Excerpt: 
-- Indirectness in bad-news messages -- Indirectness in persuasion and sales messages -- Pattern viriations in
Available: Copies:
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