by
Bell, Arthur H. (Arthur Henry), 1946-
Format:
Books
Publication Date
2006
Excerpt:
-- Ch. 5. Listening -- Ch. 6. Formats and techniques for business letters -- Ch. 7. Saying "yes" and "no
by
Erasmus-Kritzinger, Lisel, 1967-
Format:
Books
Publication Date
2000
Excerpt:
. Concise business communication -- 9. Business letters -- 10. Meeting correspondence -- 11. Reports -- 12
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