The skilled facilitator : a comprehensive resource for consultants, facilitators, managers, trainers, and coaches

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Title:

Author:

Schwarz, Roger M., 1956-

ISBN:

9780787947231

Personal Author:

Schwarz, Roger M., 1956-

Edition:

2nd ed.

Publication Information:

San Francisco : Jossey-Bass, c2002

Physical Description:

xxi, 407 p. : ill. ; 25 cm.

Series:

The Jossey-Bass business & management series

Series Title:

The Jossey-Bass business & management series

General Note:

"New and revised."

Contents:

1. The Skilled Facilitator Approach -- 2. What Makes Work Groups Effective? -- 3. The Facilitator and Other Facilitative Roles -- 4. Understanding the Theories That Guide Our Actions -- 5. Ground Rules for Effective Groups -- 6. Diagnosing Behaviors that Enhance or Hinder Group Effectiveness -- 7. Deciding Whether, How, and Why to Intervene -- 8. How to Intervene -- 9. Using the Ground Rules to Intervene -- 10. Using the Skilled Facilitator Approach with Other Processes -- 11. Beginning and Ending Meetings -- 12. Dealing with Emotions -- 13. Contracting: Deciding Whether and How to Work Together -- 14. Working with Another Facilitator -- 15. Serving as Facilitator in Your Own Organization -- 16. The Facilitative Leader -- Resource A. Current and Previous Ground Rules -- Resource B. Sample Planning Meeting Letter -- Resource C. Guidelines for Developing an Effective Contract -- Resource D. Sample Agreement for Basic Facilitation.

Resource E. Sample Agreement for Developmental Facilitation -- Resource F. Guidelines for Using Experiential Exercises and Self-Knowledge Instruments -- Resource G. Questions for Cofacilitators -- Resource H. Guidelines for Contracting with Your Manager.

Abstract:

"When it was published in 1994, Roger Schwarz's The Skilled Facilitator earned widespread critical acclaim and became a landmark in the field. The book is a classic work for consultants, facilitators, managers, leaders, trainers, and coaches - anyone whose role is to guide groups toward realizing their creative and problem-solving potential."--BOOK JACKET.

Subject Term:

Communication in management.

Communication in personnel management.

Group facilitation.

Teams in the workplace.

Conflict management.

Electronic Access:

Table of contents http://www.loc.gov/catdir/toc/wiley023/2002007934.html
Publisher description http://www.loc.gov/catdir/description/wiley036/2002007934.html
Contributor biographical information http://www.loc.gov/catdir/bios/wiley043/2002007934.html

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168015763812	658.4036 S411S 2002	1	Searching... Unknown

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Summary

When it was published in 1994, Roger Schwarz's The SkilledFacilitator earned widespread critical acclaim and became alandmark in the field. The book is a classic work for consultants,facilitators, managers, leaders, trainers, and coaches--anyonewhose role is to facilitate and guide groups toward realizing theircreative and problem-solving potential. This thoroughly revisededition provides the essential materials for anyone that workswithin the field of facilitation and includes simple but effectiveground rules for group interaction. Filled with illustrativeexamples, the book contains proven techniques for starting meetingson the right foot and ending them positively and decisively. Thisimportant resource also offers practical methods for handlingemotions when they arise in a group and offers a diagnosticapproach for identifying and solving problems that can underminethe group process.