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1. 
Cover image for Management communication
Management communication
by 
Bell, Arthur H. (Arthur Henry), 1946-
Format: 
Books
Publication Date 
2006
Excerpt: 
interviewees and interviewers -- Ch. 15. Managing meetings and telephone work -- Ch. 16. Ethics and law for
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2. 
Cover image for Communication skills for effective management
Communication skills for effective management
by 
Hargie, Owen.
Table of contents http://www.loc.gov/catdir/toc/hol051/2003062245.html
Publisher description http://www.loc.gov/catdir/description/hol053/2003062245.html
Contributor biographical information http://www.loc.gov/catdir/bios/hol056/2003062245.html
Format: 
Books
Publication Date 
2004
Excerpt: 
must be able to sell -- 9. Calling all organisations: the business of the telephone -- 10. Writing
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