Communicating across cultures at work

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Title:

Author:

Guirdham, Maureen.

ISBN:

9780230283695

Personal Author:

Guirdham, Maureen.

Edition:

3rd ed.

Publication Information:

Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2011.

Physical Description:

xiii, 400 p. : ill. ; 25 cm.

General Note:

Previous ed.: 2005.

Formerly CIP.

Contents:

PART I: CULTURE AND COMMUNICATION AT WORK -- 1. Introduction -- 2. Cultural differences and Work -- 3. Culture and Communication -- 4. How Culture Affects Behaviour -- PART II: INTERCULTURAL COMMUNICATION AT WORK -- 5. Barriers to Intercultural Communication -- 6. Communicating Interculturally -- PART III: EXTENSIONS AND APPLICATIONS -- 7. Skills for Working Abroad -- 8. Culture, Communication and Work Activities -- 9. International Intercultural Communication -- Appendix : Scoring and Interpretation of Questionnaires -- Glossary -- Further Reading -- Index.

Abstract:

"Examines intercultural communication in the workplace. Firmly grounded in theory, it offers practical suggestions on how people can develop cultural awareness and communication skills to enable greater understanding and appreciation of those from different backgrounds. Fully updated with the latest research, this makes an ideal core text"--

Subject Term:

BUSINESS & ECONOMICS / Business Communication / General.

BUSINESS & ECONOMICS / Management.

BUSINESS & ECONOMICS / Workplace Culture.

Communication in personnel management.

Diversity in the workplace.

Intercultural communication.

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168025590809	658.45 G965C 2011	1	Searching... Unknown

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Summary

Examines intercultural communication in the workplace. Firmly grounded in theory, it offers practical suggestions on how people can develop cultural awareness and communication skills to enable greater understanding and appreciation of those from different backgrounds. Fully updated with the latest research, this makes an ideal core text.