Advanced communication skills for organisational success
Title:
Advanced communication skills for organisational success
Author:
Erasmus-Kritzinger, Lisel, 1967-
ISBN:
9781874940418
Personal Author:
Edition:
1st ed.
Publication Information:
Lynnwood Ridge : Afritech, 2000.
Physical Description:
466 pages : illustrations, forms, 1 map, 3 portraits ; 25 cm
General Note:
"In line with the NQF's principles for outcomes-based education in South Africa."
Publisher varies. From 8th impr.: Pretoria : Van Schaik.
Contents:
1. Organisational communication -- 2. The formulation of aims and objectives -- 3. Media communication and advertising -- 4. Presentation communication -- 5. Multicultural communication in the business world -- 6. Language usage -- 7. Critical evaluation of auditive, visual and written material -- 8. Concise business communication -- 9. Business letters -- 10. Meeting correspondence -- 11. Reports -- 12. Event communication -- 13. Motivation -- 14. Problem solving and decision making -- 15. Conflict and stress -- 16. Interviews -- 17. Oral communication and listening skills -- 18. Case studies.
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