by
Jones, Tricia S.
Format:
Books
Publication Date
2008
Excerpt:
emotion perspective -- Stage two: the power perspective -- Stage three: crafting the "best" story -- Stage
by
Fisher, Erik A., 1966-
Table of contents http://www.loc.gov/catdir/toc/fy045/2003066140.html
Format:
Books
Publication Date
2004
Excerpt:
The art of managing everyday conflict : understanding emotions and power struggles / Fisher, Erik A
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