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1. 
Cover image for The skilled facilitator : a comprehensive resource for consultants, facilitators, managers, trainers, and coaches
by 
Schwarz, Roger M., 1956-
Format: 
Books
Publication Date 
2002
Excerpt: 
The skilled facilitator : a comprehensive resource for consultants, facilitators, managers
Available: Copies:
2. 
Cover image for Dealing with difficult people
by 
Osborne, Christina.
Format: 
Books
Publication Date 
2002
Excerpt: 
Essential managers.
Available: Copies:
3. 
Cover image for The crisis manager : facing disasters, conflicts, and failures
by 
Lerbinger, Otto.
Format: 
Books
Publication Date 
2012
Excerpt: 
The crisis manager : facing disasters, conflicts, and failures / Lerbinger, Otto.
Available: Copies:
4. 
Cover image for Research companion to the dysfunctional workplace : management challenges and symptoms
by 
Langan-Fox, Janice.
Format: 
Books
Publication Date 
2008
Excerpt: 
change and its dysfunctional effect on managers in large organizations / Les Worrall, Cary L. Cooper and
Available: Copies:
5. 
Cover image for Dealing with difficult people : 24 lessons for bringing out the best in everyone
by 
Brinkman, Rick.
Format: 
Books
Publication Date 
2006
Excerpt: 
Mighty manager
Available: Copies: