Search Results for Consumers

|

|

|

Enable Accessibility Mode

|

Remember to clear the cache and close the browser window.

IIE Logo

Search Limit

Rooms Restriction Values

Search Field

Target Value

Limit Value

Restriction Value

Search For:

Advanced Search

IIE

Teaching and Learning
Library Events
Faculty of Commerce
Faculty of Humanities
Faculty of ICT
Faculty of Social Science
Distance Education

Switch to list view

Switch to thumbnail view

Select an Action

Place Hold(s)
Add to My Lists
Email
Print

26 Results Found

Subscribe to search results

1 2 3

000000000000IIE

Print

Select a list

Make this your default list.

The following items were successfully added.

There was an error while adding the following items. Please try again.

One or more items could not be added because you are not logged in.

1.

Make your brand matter : experience-driven solutions to capture customers and keep them loyal

by

Soechtig, Steven G., author.

Format:

Books

Publication Date

2022

Excerpt:

Consumer satisfaction.

Available: Copies:

2.

Cover image for Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization

Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization

Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization

by

Crutcher, C. William, author.

Format:

Books

Publication Date

2014

Excerpt:

Consumer satisfaction.

Available: Copies:

3.

Cover image for The little book of big customer satisfaction measurement

The little book of big customer satisfaction measurement

The little book of big customer satisfaction measurement

by

Rao, Ajit, 1962-

Format:

Books

Publication Date

2012

Excerpt:

Consumer satisfaction.

Available: Copies:

4.

Cover image for Relationship marketing and customer relationship management

Relationship marketing and customer relationship management

Relationship marketing and customer relationship management

by

Berndt, Adele.

Format:

Books

Publication Date

2012

Excerpt:

Consumer satisfaction.

Available: Copies:

5.

Cover image for Organizational behavior : improving performance and commitment in the workplace

Organizational behavior : improving performance and commitment in the workplace

by

Colquitt, Jason.

Format:

Books

Publication Date

2011

Excerpt:

Consumer satisfaction.

Available: Copies:

6.

Cover image for Customer service : career success through customer loyalty

Customer service : career success through customer loyalty

Customer service : career success through customer loyalty

by

Timm, Paul R.

Format:

Books

Publication Date

2011

Excerpt:

Consumer satisfaction.

Available: Copies:

7.

Cover image for Organizational behavior : improving performance and commitment in the workplace

Organizational behavior : improving performance and commitment in the workplace

by

Colquitt, Jason.

Format:

Books

Publication Date

2008

Excerpt:

Consumer satisfaction.

Available: Copies:

8.

Cover image for The satisfied customer : winners and losers in the battle for buyer preference

The satisfied customer : winners and losers in the battle for buyer preference

The satisfied customer : winners and losers in the battle for buyer preference

by

Fornell, Claes.

Table of contents only http://www.loc.gov/catdir/toc/ecip0720/2007024932.html

Format:

Books

Publication Date

2007

Excerpt:

Consumers' preferences.

Available: Copies:

9.

Cover image for Amaze your customers! : creative tips on winning & keeping your customers

Amaze your customers! : creative tips on winning & keeping your customers

Amaze your customers! : creative tips on winning & keeping your customers

by

Zanetti, Daniel.

Table of contents http://www.loc.gov/catdir/toc/ecip062/2005030518.html

Format:

Books

Publication Date

2006

Excerpt:

Consumer satisfaction.

Available: Copies:

10.

Cover image for The must-have customer : 7 steps to winning the customer you haven't got

The must-have customer : 7 steps to winning the customer you haven't got

The must-have customer : 7 steps to winning the customer you haven't got

by

Gordman, Robert.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0629/2005052943-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0629/2005052943-d.html

Format:

Books

Publication Date

2006

Excerpt:

Consumer satisfaction.

Available: Copies:

11.

Cover image for The solution-centric organization

The solution-centric organization

The solution-centric organization

by

Eades, Keith M.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0632/2006008289-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0632/2006008289-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006008289.html

Format:

Books

Publication Date

2006

Excerpt:

Consumer satisfaction.

Available: Copies:

12.

Cover image for The working world for young adults. Customer service an attitude not an occupation

The working world for young adults. Customer service an attitude not an occupation

The working world for young adults. Customer service an attitude not an occupation

by

Dieffenbach, Michael.

Format:

Video disc

Publication Date

2006

Excerpt:

Consumer satisfaction.

Available: Copies:

Select an Action

Place Hold(s)
Add to My Lists
Email
Print

1 2 3

Limit Search Results

Narrowed by:

Included

Subject: Consumer satisfaction.

Access Level

Author

Colquitt, Jason.

(2)

LePine, Jeffery A.

(2)

Wesson, Michael J.

(2)

(1)

(1)

(1)

(1)

Chandra, Subhash.

(1)

Crutcher, C. William, author.

(1)

Deepbrook Productions.

(1)

Dieffenbach, Michael.

(1)

Eades, Keith M.

(1)

Film Ideas (Firm)

(1)

Fornell, Claes.

(1)

Frazier, Gary L.

(1)

Gordman, Robert.

(1)

Hammer, Michael, 1948-

(1)

Harrell, Gilbert D.

(1)

(1)

Kear, Robert E.

(1)

(1)

Market Research Society.

(1)

Mittal, Banwari.

(1)

Newman, Bruce I.

(1)

Oliver, Richard L., 1945-2016.

(1)

Rao, Ajit, 1962-

(1)

Reichheld, Frederick F.

(1)

Robinette, Scott.

(1)

Shaw, Colin, 1928-

(1)

Shaw, Colin, 1958-

(1)

Sheth, Jagdish N.

(1)

Soechtig, Steven G., author.

(1)

(1)

(1)

Teal, Thomas, 1937-

(1)

Thompson, Harvey.

(1)

(1)

Vavra, Terry G.

(1)

(1)

Widing, Robert E.

(1)

Zanetti, Daniel.

(1)

Format

(25)

(1)

Item Category 1

Material Type

Language

(26)

Library

Shelf Location

Publication Date

Subject

Customer relations.

(11)

Customer services.

(7)

(4)

Consumers' preferences.

(3)

Customer loyalty.

(3)

Job satisfaction.

(3)

Strategic planning.

(3)

(2)

Consumer behavior.

(2)

Customer services -- Management.

(2)

(2)

Organizational behavior.

(2)

Organizational effectiveness.

(2)

Personnel management.

(2)

Advertisers -- Attitudes.

(1)

Brand name products.

(1)

Consumer satisfaction -- Evaluation.

(1)

Customer relations -- Management.

(1)

Documentary films.

(1)

Executives -- Training of.

(1)

Films for the hearing impaired.

(1)

Instructional films.

(1)

Klantgerichtheid.

(1)

Labor productivity.

(1)

(1)

(1)

Marketing -- Management.

(1)

Organizational change.

(1)

Problem solving.

(1)

Product management.

(1)

Quality assurance.

(1)

Relationship marketing.

(1)

Sales management.

(1)

(1)

Success in business.

(1)

Video recordings for the hearing impaired.

(1)

(1)

Item Available

Advanced Search Location

{sortLabel}

	{facetName}	{results}

	{displayName}	{count}
{error}

Copyright 2020 Sirsi Corporation - Portfolio Version 5.0.2