Title:
The must-have customer : 7 steps to winning the customer you haven't got
Author:
Gordman, Robert.
ISBN:
9780312351694
Personal Author:
Edition:
1st ed.
Publication Information:
New York : Truman Talley Books/St. Martin's Press, c2006.
Physical Description:
viii, 310 p. ; 22 cm.
General Note:
Includes index.
Added Author:
Electronic Access:
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0629/2005052943-b.htmlPublisher description http://www.loc.gov/catdir/enhancements/fy0629/2005052943-d.html