8 Results Found
00000000IIE
1.
by
Timm, Paul R.
Format:
Books
Publication Date
2011
Excerpt:
Customer service : career success through customer loyalty / Timm, Paul R.
by
Szwarc, Paul.
Format:
Books
Publication Date
2005
Excerpt:
Researching customer satisfaction & loyalty : how to find out what people really think / Szwarc
3.
by
Thompson, Harvey.
Format:
Books
Publication Date
2004
Excerpt:
Who stole my customer?? : winning strategies for creating and sustaining customer loyalty /
4.
by
Reichheld, Frederick F.
Format:
Books
Publication Date
2001 1996
Excerpt:
The loyalty effect : the hidden force behind growth, profits, and lasting value / Reichheld
5.
by
Soechtig, Steven G., author.
Format:
Books
Publication Date
2022
Excerpt:
Customer loyalty.
6.
by
Rao, Ajit, 1962-
Format:
Books
Publication Date
2012
Excerpt:
measurement tools -- Converging brand and the customer -- The loyalty convergence -- NPS : is it the ultimate
7.
by
Sheth, Jagdish N.
Format:
Books
Publication Date
1999
Excerpt:
-- Intermediary customer decisisonmaking -- Customer loyalty to products and stores -- Relationship-based buying
8.
by
Oliver, Richard L., 1945-2016.
Table of contents http://catdir.loc.gov/catdir/toc/mh022/96017899.html
Publisher description http://catdir.loc.gov/catdir/description/mh022/96017899.html
Inhaltsverzeichnis Satisfaction
Publisher description http://catdir.loc.gov/catdir/description/mh022/96017899.html
Inhaltsverzeichnis Satisfaction
Format:
Books
Publication Date
1997
Excerpt:
HAPPENS NEXT? -- After satisfaction: The short run consequences -- Loyalty and profit: Long-term effects