4 Results Found
0000IIE
1.
by
Reichheld, Frederick F.
Format:
Books
Publication Date
2001 1996
Excerpt:
The loyalty effect : the hidden force behind growth, profits, and lasting value / Reichheld
2.
by
Timm, Paul R.
Format:
Books
Publication Date
2011
Excerpt:
with value -- Exceed customer expectations with information -- Exceed customer expectations with
3.
by
Eades, Keith M.
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0632/2006008289-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0632/2006008289-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006008289.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0632/2006008289-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006008289.html
Format:
Books
Publication Date
2006
Excerpt:
-solutions -- Beyond solution selling -- A practical framework to drive performance improvement -- The value perception
4.
by
Vavra, Terry G.
Format:
Books
Publication Date
1995
Excerpt:
-Compiled Databases -- Ch. 3. The Value of a Customer Information File -- Ch. 4. Blueprinting Customer Contact
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