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1. 
Cover image for Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagement
by 
Paharia, Rajat.
Format: 
Books
Publication Date 
2013
Excerpt: 
Part 2: Execution -- Case studies in customer engagement -- Case studies in skills and learning
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2. 
Cover image for The theory and practice of corporate communication : a competing values perspective
by 
Belasen, Alan T., 1951-
Format: 
Books
Publication Date 
2008 2007
Excerpt: 
Communication in organizations -- Case studies.
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by 
Nelson, Debra L., 1956-
Format: 
Books
Publication Date 
2008
Excerpt: 
Organizational behavior -- Case studies.
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4. 
Cover image for What happy companies know : how the new science of happiness can change your company for the better
by 
Baker, Dan, 1946-
Format: 
Books
Publication Date 
2006
Excerpt: 
of the happy company. Then, using real-world case studies from today's best organizations, they
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5. 
Cover image for Understanding change : theory, implementation and success
by 
Holbeche, Linda.
Format: 
Books
Publication Date 
2006
Excerpt: 
contains a section looking at the management of change, with case studies illustrating approaches to
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6. 
Cover image for Achieving post-merger success : a stakeholder's guide to cultural due diligence, assessment, and integration
by 
Carleton, J. Robert, 1940-
Format: 
Books
Publication Date 
2004
Excerpt: 
filled with operational-level tools, checklists, case studies, worksheets, and samples for simple
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7. 
Cover image for Inside Arthur Andersen : shifting values, unexpected consequences
by 
Squires, Susan.
Format: 
Books
Publication Date 
2003
Excerpt: 
Business failures -- United States -- Case studies.
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