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00IIE
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1. 
Cover image for Organizational crisis communication
by 
Frandsen, Finn, 1956- author.
Format: 
Books
Publication Date 
2017
Excerpt: 
perspectives on crisis management -- The tactical, reactive, and event-oriented perspective -- The strategic
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2. 
Cover image for The crisis manager : facing disasters, conflicts, and failures
by 
Lerbinger, Otto.
Format: 
Books
Publication Date 
2012
Excerpt: 
anticipating and responding to crises as well as taking the steps required to reduce the impact of these events
Available: Copies:
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