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1. 
Cover image for Make your brand matter : experience-driven solutions to capture customers and keep them loyal
by 
Soechtig, Steven G., author.
Format: 
Books
Publication Date 
2022
Excerpt: 
Make your brand matter : experience-driven solutions to capture customers and keep them loyal /
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2. 
Cover image for Predicting market success : new ways to measure customer loyalty and engage customers with your brand
by 
Passikoff, Robert, 1948-
Format: 
Books
Publication Date 
2006
Excerpt: 
brand / Passikoff, Robert, 1948-
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3. 
Cover image for Commitment-led marketing : the key to brand profits is in the customer's mind
by 
Hofmeyr, J. H. (Jan H.)
Format: 
Books
Publication Date 
2000
Excerpt: 
Commitment-led marketing : the key to brand profits is in the customer's mind / Hofmeyr, J. H. (Jan
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5. 
Cover image for Willie's way : 6 secrets for wooing, wowing, and winning customers and their loyalty
by 
Van Hooser, Phillip, 1957-
Format: 
Books
Publication Date 
2005
Excerpt: 
Willie's Way, Van Hooser reveals Willie's unique brand of personalized service - how he woos customers so
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6. 
Cover image for The culting of brands : when customers become true believers
by 
Atkin, Douglas.
Format: 
Books
Publication Date 
2004
Excerpt: 
Brand name products -- Marketing -- Management.
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7. 
Cover image for The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability
by 
Freeland, John G.
Format: 
Books
Publication Date 
2003
Excerpt: 
First, Then CRM / Customer Strategy: Whom Do You Want to Reach? / Brand Strategy: Why Brand Is at the
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