IIE Logo

IIE
Switch to list view
Switch to thumbnail view
Select an Action
5 Results Found Subscribe to search results
00000IIE
Print
1. 
Cover image for The working world for young adults. Customer service an attitude not an occupation
The working world for young adults. Customer service an attitude not an occupation
The working world for young adults. Customer service an attitude not an occupation
by 
Dieffenbach, Michael.
Format: 
Video disc
Publication Date 
2006
Excerpt: 
The working world for young adults. Customer service an attitude not an occupation / Dieffenbach
Available: Copies:
2. 
Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
by 
Grandey, Alicia.
Format: 
Books
Publication Date 
2013
Excerpt: 
Employees -- Attitudes.
Available: Copies:
3. 
Cover image for Trust-based selling : using customer focus and collaboration to build long-term relationships
Trust-based selling : using customer focus and collaboration to build long-term relationships
by 
Green, Charles H.
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0623/2005031036-b.html
Format: 
Books
Publication Date 
2006
Excerpt: 
-- The high cost of winning -- Attitude and other obstacles to trust in selling -- Teach product people
Available: Copies:
4. 
Cover image for Aftermarketing : how to keep customers for life through relationship marketing
Aftermarketing : how to keep customers for life through relationship marketing
Aftermarketing : how to keep customers for life through relationship marketing
by 
Vavra, Terry G.
Format: 
Books
Publication Date 
1995
Excerpt: 
Advertisers -- Attitudes.
Available: Copies:
Limit Search Results
Access Level
Author
Format
Material Type
Language
Library
Shelf Location
Publication Date
Subject
Item Available
Advanced Search Location