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1. 
Cover image for The conversation company : boost your business through culture, people and social media
by 
Van Belleghem, Steven.
Format: 
Books
Publication Date 
2012
Excerpt: 
The conversation company : boost your business through culture, people and social media / Van
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2. 
Cover image for The new relationship marketing : how to build a large, loyal, profitable network using the social Web
by 
Smith, Mari, 1966-
Format: 
Books
Publication Date 
2011
Excerpt: 
. People have always done business with people they know, like, and trust. That's the essence of
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3. 
Cover image for Stop acting like a seller and start thinking like a buyer : improve sales effectiveness by helping customers buy
4. 
Cover image for Trust-based selling : using customer focus and collaboration to build long-term relationships
by 
Green, Charles H.
Format: 
Books
Publication Date 
2006
Excerpt: 
-- The high cost of winning -- Attitude and other obstacles to trust in selling -- Teach product people
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5. 
Cover image for Dealing with difficult people
by 
Osborne, Christina.
Format: 
Books
Publication Date 
2002
Excerpt: 
Dealing with difficult people / Osborne, Christina.
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