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1. 
Cover image for The market-driven supply chain : a revolutionary model for sales and operations planning in the new on-demand economy
The market-driven supply chain : a revolutionary model for sales and operations planning in the new on-demand economy
by 
Burrows, Robert P. (Robert Penn)
Format: 
Books
Publication Date 
2012
Excerpt: 
Customer demands for individual attention and specialized products are transforming commerce at
Available: Copies:
2. 
Cover image for Please every customer : delivering stellar customer service across cultures
Please every customer : delivering stellar customer service across cultures
by 
Lucas, Robert W.
Format: 
Books
Publication Date 
2011
Excerpt: 
economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an
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3. 
Cover image for Customer relationship management
Customer relationship management
by 
Anderson, Kristin, 1962-
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh051/2002277589.html
Publisher description http://catdir.loc.gov/catdir/description/mh051/2002277589.html
Format: 
Books
Publication Date 
2002
Excerpt: 
Customer Data -- 6. Tools for Capturing Customer Information -- 7. Service-Level Agreements -- 8. E-Commerce
Available: Copies:
4. 
Cover image for One to one, B2B : customer development strategies for the business to business world
One to one, B2B : customer development strategies for the business to business world
by 
Peppers, Don.
Format: 
Books
Publication Date 
2001
Excerpt: 
Distributors (Commerce)
Available: Copies:
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