Search Results for Culture.

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11 Results Found

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The conversation company : boost your business through culture, people and social media

Van Belleghem, Steven.

Format:

Books

Publication Date

2012

Excerpt:

The conversation company : boost your business through culture, people and social media / Van

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Culture and positioning as determinants of strategy : personality and the business organization

Ellson, Tony, 1953-

Table of contents http://www.loc.gov/catdir/toc/fy046/2003065683.html
Publisher description http://www.loc.gov/catdir/description/hol053/2003065683.html
Contributor biographical information http://www.loc.gov/catdir/bios/hol056/2003065683.html

Format:

Books

Publication Date

2004

Excerpt:

Culture and positioning as determinants of strategy : personality and the business organization /

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Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work

Grandey, Alicia.

Format:

Books

Publication Date

2013

Excerpt:

Contents note continued: pt. IV Contextual Perspectives: Organization, Gender, Culture -- 9

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Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagement

Paharia, Rajat.

Format:

Books

Publication Date

2013

Excerpt:

Corporate culture.

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The market-driven supply chain : a revolutionary model for sales and operations planning in the new on-demand economy

Burrows, Robert P. (Robert Penn)

Format:

Books

Publication Date

2012

Excerpt:

segmentations and simulation analyses; develop a customer-centric culture and a collaborative organizational

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The new relationship marketing : how to build a large, loyal, profitable network using the social Web

Smith, Mari, 1966-

Format:

Books

Publication Date

2011

Excerpt:

culture of Facebook, Twitter, and other popular online platforms. Shows exactly what to automate and

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Please every customer : delivering stellar customer service across cultures

Lucas, Robert W.

Format:

Books

Publication Date

2011

Excerpt:

Please every customer : delivering stellar customer service across cultures / Lucas, Robert W.

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Customer care excellence : how to create an effective customer focus

Cook, Sarah, 1955-

Format:

Books

Publication Date

2008

Excerpt:

service recovery as well as creating a service culture internally."--BOOK JACKET.

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Implementing strategic change : tools for transforming an organization

Hoisington, Steven H., 1953-

Format:

Books

Publication Date

2005

Excerpt:

Developing a customer focused culture -- Leveraging strategies for creating stakeholder value

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10.

ProfitBrand : how to increase the profitability, accountability & sustainability of brands

Wreden, Nick.

ebrary http://site.ebrary.com/id/10096170
Table of contents http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html

Format:

Books

Publication Date

2005

Excerpt:

knowledge: insights for all ; Customer culture: ultimately, it is all about people ; Execution: separating

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11.

Who stole my customer?? : winning strategies for creating and sustaining customer loyalty

Thompson, Harvey.

Format:

Books

Publication Date

2004

Excerpt:

-- Integrating Two Views: Opportunity vs. Risk -- Opportunity: The Customer View -- Risk: The Company Culture

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