Search Results for Customer relations -- Management.

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1.

Cover image for Supplier relationship management : unlocking the hidden value in your supply base

Supplier relationship management : unlocking the hidden value in your supply base

by

O'Brien, Jonathan, 1967- author.

Format:

Books

Publication Date

2018

Excerpt:

Customer relations.

Available: Copies:

2.

Cover image for Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization

Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization

by

Crutcher, C. William, author.

Format:

Books

Publication Date

2014

Excerpt:

Customer services -- Management.

Available: Copies:

3.

Stand out social marketing : 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence

by

Lewis, Mike, 1975-

Format:

Books

Publication Date

2013

Excerpt:

Customer relations.

Available: Copies:

4.

Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work

Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work

by

Grandey, Alicia.

Format:

Books

Publication Date

2013

Excerpt:

Customer relations.

Available: Copies:

5.

Cover image for Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagement

Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagement

by

Paharia, Rajat.

Format:

Books

Publication Date

2013

Excerpt:

Customer relations.

Available: Copies:

6.

Cover image for The conversation company : boost your business through culture, people and social media

The conversation company : boost your business through culture, people and social media

by

Van Belleghem, Steven.

Format:

Books

Publication Date

2012

Excerpt:

Customer relations.

Available: Copies:

7.

Cover image for Harvard business review on reinventing your marketing.

Harvard business review on reinventing your marketing.

Format:

Books

Publication Date

2011

Excerpt:

Customer relations.

Available: Copies:

8.

Cover image for The relationship revolution : closing the customer promise gap

The relationship revolution : closing the customer promise gap

by

Hochman, Larry.

Format:

Books

Publication Date

2010

Excerpt:

Customer relations -- Management.

Available: Copies:

9.

Cover image for Relationship selling

Relationship selling

by

Johnston, Mark W.

Format:

Books

Publication Date

2010

Excerpt:

Customer relations.

Available: Copies:

10.

Cover image for Open innovation in the financial services : growing through openness, flexibility and customer integration

Open innovation in the financial services : growing through openness, flexibility and customer integration

by

Fasnacht, Daniel, 1964-

Format:

Books

Publication Date

2009

Excerpt:

Customer relations.

Available: Copies:

11.

Cover image for The power of two : how smart companies create win-win customer-supplied partnerships that outperform the competition

The power of two : how smart companies create win-win customer-supplied partnerships that outperform the competition

by

Cordón, Carlos.

http://www.gbv.de/dms/zbw/564794457.pdf

Format:

Books

Publication Date

2008

Excerpt:

Customer relations Management

Available: Copies:

12.

Cover image for Customer care excellence : how to create an effective customer focus

Customer care excellence : how to create an effective customer focus

by

Cook, Sarah, 1955-

Format:

Books

Publication Date

2008

Excerpt:

Customer care excellence : how to create an effective customer focus / Cook, Sarah, 1955-

Available: Copies:

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Subject: Customer relations.

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Author

(2)

Aamodt, Michael G.

(1)

Alderman, Jerry D.

(1)

Anderson, Kristin, 1962-

(1)

(1)

Bacon, Terry R.

(1)

Brooks, Ian Royston, 1948-

(1)

(1)

Cheales, Peter.

(1)

Cook, Sarah, 1955-

(1)

Cordón, Carlos.

(1)

Crutcher, C. William, author.

(1)

De Villiers, Pieter.

(1)

Diefendorff, James.

(1)

Ellson, Tony, 1953-

(1)

(1)

Fasnacht, Daniel, 1964-

(1)

Grandey, Alicia.

(1)

Hochman, Larry.

(1)

Johnston, Mark W.

(1)

(1)

(1)

Lewis, Mike, 1975-

(1)

Marshall, Greg W.

(1)

O'Brien, Jonathan, 1967- author.

(1)

Osborne, Christina.

(1)

Paharia, Rajat.

(1)

(1)

Pugh, David G. (David George), 1944-

(1)

Raynes, Bobbie L.

(1)

Rupp, Deborah E., 1975-

(1)

Seybold, Patricia B.

(1)

(1)

Van Belleghem, Steven.

(1)

Vollman, Thomas E.

(1)

Wilson, Jerry R.

(1)

(1)

Format

(30)

Item Category 1

Material Type

Language

(30)

Library

Shelf Location

Publication Date

Subject

(5)

Customer services -- Management.

(4)

Marketing -- Management.

(4)

Sales management.

(3)

Branding (Marketing)

(2)

Consumer satisfaction.

(2)

Corporate culture.

(2)

Customer relations -- Management.

(2)

Customer services.

(2)

Industrial management.

(2)

Industrial procurement.

(2)

Internet marketing -- Social aspects.

(2)

Interpersonal relations.

(2)

Management -- Social aspects.

(2)

Marketing -- Social aspects.

(2)

Organizational behavior.

(2)

Organizational effectiveness.

(2)

Relationship marketing.

(2)

(2)

Strategic planning.

(2)

Success in business.

(2)

Supervision of employees.

(2)

Total quality management.

(2)

Advertisers -- Attitudes.

(1)

BUSINESS & ECONOMICS / Management.

(1)

Beziehungsmanagement.

(1)

(1)

Brand name products -- Management.

(1)

Business logistics Management

(1)

Business logistics.

(1)

(1)

Call centers -- Management.

(1)

Communication in management.

(1)

Communication in marketing.

(1)

(1)

Conflict management.

(1)

Consumer complaints.

(1)

Customer Relationship Management / Emotion / Marketingpolitik.

(1)

Customer relations

(1)

Customer relations Management

(1)

(1)

(1)

(1)

Employees -- Attitudes.

(1)

Employees -- Counseling of.

(1)

Executives -- Training of.

(1)

Financial institutions -- Management.

(1)

Gefühl ; SWD-ID: 40197025

(1)

Gestion du personnel.

(1)

Interpersonal communication.

(1)

Klantenservice.

(1)

Klantgerichtheid.

(1)

Kundenmanagement ; SWD-ID: 42368650

(1)

Kundenmanagement.

(1)

Lieferanten-Kunden-Beziehung / Wettbewerbsstrategie / Key-Account Management / Lieferantenmanagement / Unternehmenskooperation.

(1)

(1)

Market segmentation.

(1)

(1)

(1)

Nonverbal communication in the workplace.

(1)

Organizational change.

(1)

PSYCHOLOGY / Industrial & Organizational Psychology.

(1)

Personnel management.

(1)

Problem employees.

(1)

Psychology, Industrial.

(1)

(1)

Qualitätssicherung.

(1)

Ratgeber -- Guidebook.

(1)

Relatiemarketing.

(1)

Relationship marketing -- Management.

(1)

Règlement de différends.

(1)

Self-management (Psychology)

(1)

Selling -- Psychological aspects.

(1)

Service à la clientèle.

(1)

Servicepolitik.

(1)

(1)

Social responsibility of business.

(1)

Success in business Case studies

(1)

Target marketing.

(1)

Technological innovations -- Management.

(1)

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