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0000IIE
Print
by 
Dieffenbach, Michael.
Format: 
Video disc
Publication Date 
2006
Excerpt: 
Video recordings for the hearing impaired.
Available: Copies:
2. 
Cover image for Dealing with the customer from hell : a survival guide
by 
Belding, Shaun.
Format: 
Books
Publication Date 
2005 2004
Excerpt: 
Dealing with the customer from hell : a survival guide / Belding, Shaun.
Available: Copies:
3. 
Cover image for What's keeping your customers up at night? : close more deals by selling to your client's pain
by 
Cody, Steven.
Format: 
Books
Publication Date 
2003
Excerpt: 
) -- 3. Selling Against the Pain (Applying Salve to the Wound) -- 4. Getting the Commitment (Healing the
Available: Copies:
4. 
Cover image for Dealing with difficult people
by 
Osborne, Christina.
Format: 
Books
Publication Date 
2002
Excerpt: 
Dealing with difficult people / Osborne, Christina.
Available: Copies:
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