by
Dieffenbach, Michael.
Format:
Video disc
Publication Date
2006
Excerpt:
Video recordings for the hearing impaired.
by
Belding, Shaun.
Format:
Books
Publication Date
2005 2004
Excerpt:
Dealing with the customer from hell : a survival guide / Belding, Shaun.
by
Cody, Steven.
Publisher description http://www.loc.gov/catdir/description/mh031/2002154748.html
Publisher description http://www.loc.gov/catdir/description/mh031/2002154748.html.
Contributor biographical information http://www.loc.gov/catdir/bios/mh042/2002154748.html
Publisher description http://www.loc.gov/catdir/description/mh031/2002154748.html.
Contributor biographical information http://www.loc.gov/catdir/bios/mh042/2002154748.html
Format:
Books
Publication Date
2003
Excerpt:
) -- 3. Selling Against the Pain (Applying Salve to the Wound) -- 4. Getting the Commitment (Healing the
by
Osborne, Christina.
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html
Format:
Books
Publication Date
2002
Excerpt:
Dealing with difficult people / Osborne, Christina.