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Print
by 
Van Heerden, Neels, 1957- editor.
Format: 
Books
Publication Date 
2014
Excerpt: 
. Information and communication technology.
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2. 
Cover image for Customer service : career success through customer loyalty
by 
Timm, Paul R.
Format: 
Books
Publication Date 
2011
Excerpt: 
with value -- Exceed customer expectations with information -- Exceed customer expectations with
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5. 
Cover image for Trust-based selling : using customer focus and collaboration to build long-term relationships
by 
Green, Charles H.
Format: 
Books
Publication Date 
2006
Excerpt: 
Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0623
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6. 
Cover image for Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy
by 
Stinnett, Bill.
Format: 
Books
Publication Date 
2005
Excerpt: 
Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/mh051/2004019679
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7. 
Cover image for Revolutionize your customer experience / Colin Shaw.
by 
Shaw, Colin, 1928-
Format: 
Books
Publication Date 
2005
Excerpt: 
Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol059/2004056536.html
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8. 
Cover image for Willie's way : 6 secrets for wooing, wowing, and winning customers and their loyalty
by 
Van Hooser, Phillip, 1957-
Format: 
Books
Publication Date 
2005
Excerpt: 
Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0622
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9. 
Cover image for Your client's story : know your clients and the rest will follow
by 
West, Scott, 1959-
Format: 
Books
Publication Date 
2005
Excerpt: 
information you need to become a world-class story gatherer and successful financial advisor."
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10. 
Cover image for Passionate and profitable : why customer strategies fail and ten steps to do them right
by 
Arussy, Lior.
Format: 
Books
Publication Date 
2005
Excerpt: 
Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0617
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11. 
Cover image for Life after the 30-second spot : energize your brand with a bold mix of alternatives to traditional advertising
by 
Jaffe, Joseph, 1970-
Format: 
Books
Publication Date 
2005
Excerpt: 
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0621
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12. 
Cover image for ProfitBrand : how to increase the profitability, accountability & sustainability of brands
by 
Wreden, Nick.
Format: 
Books
Publication Date 
2005
Excerpt: 
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0912
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