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1.
Likeable social media : how to delight your customers, create an irresistible brand, and be generally amazing on Facebook (and other social networks)
by
Kerpen, Dave.
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Books
Publication Date
2011
Excerpt:
Social media -- Economic aspects.
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2.
Secrets of social media marketing : how to use online conversations and customer communities to turbo-charge your business!
by
Gillin, Paul.
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Publication Date
2009
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Social media -- Economic aspects.
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