Stand out social marketing : 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence

The conversation company : boost your business through culture, people and social media

Likeable social media : how to delight your customers, create an irresistible brand, and be generally amazing on Facebook (and other social networks)

Secrets of social media marketing : how to use online conversations and customer communities to turbo-charge your business!

Naked conversations : how blogs are changing the way businesses talk with customers