Search Results for Strategy.

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10 Results Found

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Build your customer strategy : a guide to creating profitable relationships

Barnes, James G.

Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006008676.html

Format:

Books

Publication Date

2006

Excerpt:

Build your customer strategy : a guide to creating profitable relationships / Barnes, James G.

Available: Copies:

Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy

Stinnett, Bill.

Table of contents http://catdir.loc.gov/catdir/toc/ecip0422/2004019679.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh051/2004019679.html
Publisher description http://catdir.loc.gov/catdir/description/mh051/2004019679.html

Format:

Books

Publication Date

2005

Excerpt:

Think like your customer : a winning strategy to maximize sales by understanding how and why your

Available: Copies:

Culture and positioning as determinants of strategy : personality and the business organization

Ellson, Tony, 1953-

Table of contents http://www.loc.gov/catdir/toc/fy046/2003065683.html
Publisher description http://www.loc.gov/catdir/description/hol053/2003065683.html
Contributor biographical information http://www.loc.gov/catdir/bios/hol056/2003065683.html

Format:

Books

Publication Date

2004

Excerpt:

Culture and positioning as determinants of strategy : personality and the business organization /

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Going social : excite customers, generate buzz, and energize your brand with the power of social media

Goldman, Jeremy.

Format:

Books

Publication Date

2013

Excerpt:

Social marketing : even more important than you think -- Devising your strategy and getting started

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Customer care excellence : how to create an effective customer focus

Cook, Sarah, 1955-

Format:

Books

Publication Date

2008

Excerpt:

-- 3. Listening to customers -- 4. Implementing a service excellence strategy -- 5. Empowerment and

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The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena

Bacon, Terry R.

Table of contents http://www.loc.gov/catdir/toc/ecip0411/2003024328.html

Format:

Books

Publication Date

2004

Excerpt:

game : conditioning the deal -- Creating a behavioral differentiation strategy -- We are finding it

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Who stole my customer?? : winning strategies for creating and sustaining customer loyalty

Thompson, Harvey.

Format:

Books

Publication Date

2004

Excerpt:

, Alternative Strategy of the 1990s -- Survival Issue and Strategic Imperative of the 2000s -- Understanding

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Customer relationship management

Anderson, Kristin, 1962-

Contributor biographical information http://catdir.loc.gov/catdir/bios/mh051/2002277589.html
Publisher description http://catdir.loc.gov/catdir/description/mh051/2002277589.html

Format:

Books

Publication Date

2002

Excerpt:

. Managing Your Customer Service/Sales Profile -- 4. Choosing Your CRM Strategy -- 5. Managing and Sharing

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Command performance : the art of delivering quality service

Format:

Books

Publication Date

1994

Excerpt:

: Focus or Falter / William H. Davidow and Bro Uttal -- Beyond Products: Services-Based Strategy / James

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10.

World class! : strategies for winning with your customer.

Manning, Anthony D.

Format:

Books

Publication Date

1989

Excerpt:

superior customer services really is -- What your strategy must do -- Designing the future -- What counts

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