19 Results Found
000000000000IIE
1.
by
O'Brien, Jonathan, 1967- author.
Format:
Books
Publication Date
2018
Excerpt:
Supplier relationship management : unlocking the hidden value in your supply base / O'Brien
2.
by
Shaw, Colin.
Format:
Books
Publication Date
2007
Excerpt:
The DNA of customer experience : how emotions drive value / Shaw, Colin.
3.
by
Womack, James P.
Format:
Books
Publication Date
2007
Excerpt:
Lean solutions : how companies and customers can create value and wealth together / Womack, James P.
4.
by
Plaster, Gary.
Table of contents only http://www.loc.gov/catdir/toc/ecip0517/2005023556.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html
Format:
Books
Publication Date
2006
Excerpt:
Beyond six sigma : profitable growth throuth customer value creation / Plaster, Gary.
5.
by
Reichheld, Frederick F.
Format:
Books
Publication Date
2001 1996
Excerpt:
The loyalty effect : the hidden force behind growth, profits, and lasting value / Reichheld
6.
by
Burrows, Robert P. (Robert Penn)
Format:
Books
Publication Date
2012
Excerpt:
-driven processes to new market-driven models. Readers learn how to: use robust analytics for conducting value
7.
by
Timm, Paul R.
Format:
Books
Publication Date
2011
Excerpt:
with value -- Exceed customer expectations with information -- Exceed customer expectations with
8.
by
Hochman, Larry.
Format:
Books
Publication Date
2010
Excerpt:
value' that you need to succeed. Simple yet profound, practical and full of examples, this book will
9.
by
Charan, Ram.
Table of contents http://catdir.loc.gov/catdir/toc/ecip0723/2007030980.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016512961&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016512961&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0828/2007030980-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0828/2007030980-d.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016512961&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016512961&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0828/2007030980-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0828/2007030980-d.html
Format:
Books
Publication Date
2007
Excerpt:
partner -- The value account plan -- Developing the value creation sales force -- Making the sale
10.
by
Glanz, Barbara A.
Format:
Books
Publication Date
2007
Excerpt:
-- Determine the lifetime value of a customer -- Remember the two levels of every interaction -- Don't take a
11.
by
Hill, Nigel, 1952-
Format:
Books
Publication Date
2006
Excerpt:
1. Introduction -- 2. Why measure customer satisfaction? -- 3. Loyalty -- 4. The value-profit chain
12.
by
Barnes, James G.
Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006008676.html
Format:
Books
Publication Date
2006
Excerpt:
How do you make them feel? -- Are they loyal or merely satisfied? -- Create meaningful value -- You
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