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Business success through service excellence / Clark, Moira.
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Christensen, Clayton M.
Publisher description http://www.loc.gov/catdir/description/hc041/2002027518.html
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Books
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2003 2000
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The innovator's dilemma : the revolutionary book that will change the way you do business /
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Good service is good business : 7 simple strategies for success / DeVrye, Catherine.
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Evans, Wendy, 1940-
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1993
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How to get new business in 90 days and keep it forever : the Wendy Evans guide to successful
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Harvard Business School.
Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006007913.html
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2006
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Connecting with your customers. Harvard Business School.
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1994
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The Harvard business review book series
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2012
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skills needed for success in business careers, including listening techniques, verbal and nonverbal
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Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html
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Books
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Excerpt:
. The customer's total business experience ; The customer's activity cycle ; Measuring the value
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Timm, Paul R.
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2011
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Success in business.
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Paarman, S.
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Business planning.
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Books
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2009
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your business can improve now and how to get your customers coming back for more.
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Books
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2006 2004
Excerpt:
Business names.
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