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1. 
Cover image for Customer service : skills for success
Customer service : skills for success
by 
Lucas, Robert W., author.
Format: 
Books
Publication Date 
2023
Excerpt: 
Customer service : skills for success / Lucas, Robert W., author.
Available: Copies:
2. 
Cover image for Customer service : skills for success
Customer service : skills for success
by 
Lucas, Robert W.
Format: 
Books
Publication Date 
2012
Excerpt: 
Customer service : skills for success / Lucas, Robert W.
Available: Copies:
3. 
Cover image for Business success through service excellence
Business success through service excellence
Business success through service excellence
by 
Clark, Moira.
Format: 
Books
Publication Date 
2004
Excerpt: 
Business success through service excellence / Clark, Moira.
Available: Copies:
4. 
Cover image for Customer service : career success through customer loyalty
Customer service : career success through customer loyalty
by 
Timm, Paul R.
Format: 
Books
Publication Date 
2011
Excerpt: 
Customer service : career success through customer loyalty / Timm, Paul R.
Available: Copies:
5. 
Cover image for The Brandpromise : how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!
The Brandpromise : how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!
by 
Knapp, Duane E.
Format: 
Books
Publication Date 
2008
Excerpt: 
make and keep the promise that guarantees success! / Knapp, Duane E.
Available: Copies:
6. 
Cover image for Good service is good business : 7 simple strategies for success
Good service is good business : 7 simple strategies for success
Good service is good business : 7 simple strategies for success
by 
DeVrye, Catherine.
Format: 
Books
Publication Date 
2001
Excerpt: 
Good service is good business : 7 simple strategies for success / DeVrye, Catherine.
Available: Copies:
7. 
Cover image for Effective customer care
Effective customer care
by 
Wellington, Patricia.
Format: 
Books
Publication Date 
2010
Excerpt: 
Creating success.
Available: Copies:
8. 
Cover image for Please every customer : delivering stellar customer service across cultures
Please every customer : delivering stellar customer service across cultures
by 
Lucas, Robert W.
Format: 
Books
Publication Date 
2011
Excerpt: 
thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches
Available: Copies:
9. 
Cover image for Customer care excellence : how to create an effective customer focus
Customer care excellence : how to create an effective customer focus
by 
Cook, Sarah, 1955-
Format: 
Books
Publication Date 
2008
Excerpt: 
and motivating employees to deliver excellent service - ensuring success. It explains how to exceed
Available: Copies:
10. 
Cover image for Connecting with your customers.
Connecting with your customers.
by 
Harvard Business School.
Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006007913.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Success in business.
Available: Copies:
11. 
Cover image for The innovator's solution : creating and sustaining successful growth
The innovator's solution : creating and sustaining successful growth
by 
Christensen, Clayton M.
Table of contents http://www.loc.gov/catdir/toc/ecip045/2003014328.html
Format: 
Books
Publication Date 
2003
Excerpt: 
Success in business.
Available: Copies:
12. 
Cover image for The innovator's dilemma : the revolutionary book that will change the way you do business
The innovator's dilemma : the revolutionary book that will change the way you do business
by 
Christensen, Clayton M.
Publisher description http://www.loc.gov/catdir/description/hc041/2002027518.html
Format: 
Books
Publication Date 
2003 2000
Excerpt: 
Success in business.
Available: Copies: