by
Timm, Paul R.
Format:
Books
Publication Date
2011
Excerpt:
big "little thing") -- Use the telephone well for good service -- Use friendly web sites and
by
Performance Associates, Inc.
Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006018854.html
Format:
Books
Publication Date
2007
Excerpt:
questions -- Winning words and soothing phrases -- Facts for face-to-face -- Tips for telephone talk
by
Zemke, Ron.
Format:
Books
Publication Date
2003
Excerpt:
Face. 19. Tips for Telephone Talk. 20. Putting Pen to Paper. 21. Putting Your Best E-Mail Foot Forward
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