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1. 
Cover image for Service productivity management : improving service performance using Data Envelopment Analysis (DEA)
Service productivity management : improving service performance using Data Envelopment Analysis (DEA)
by 
Sherman, H. David.
Format: 
Books
Publication Date 
2006
Excerpt: 
Service productivity management : improving service performance using Data Envelopment Analysis
Available: Copies:
2. 
Cover image for Data envelopment analysis : a comprehensive text with models, applications, references, and DEA-Solver software
Data envelopment analysis : a comprehensive text with models, applications, references, and DEA-Solver software
Data envelopment analysis : a comprehensive text with models, applications, references, and DEA-Solver software
by 
Cooper, William W. (William Wager), 1914-
Format: 
Books
Publication Date 
2000
Excerpt: 
Data envelopment analysis : a comprehensive text with models, applications, references, and DEA
Available: Copies:
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