People-focused knowledge management : how effective decision making leads to corporate success

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Title:

People-focused knowledge management : how effective decision making leads to corporate success

Author:

Wiig, Karl M.

ISBN:

9780750677776

Personal Author:

Wiig, Karl M.

Publication Information:

Boston : Elsevier Butterworth-Heinemann, 2004.

Physical Description:

p. cm.

Contents:

Ch. 1. Competing in the global economy requires effective enterprises -- Ch. 2. The effective enterprise -- Ch. 3. Actions are initiated by knowledgeable people : people make decisions and act using different kinds of mental functions -- Ch. 4. Mental and structural reference models -- Ch. 5. A knowledge model for personal situation-handling -- Ch. 6. Enterprise situation-handling -- Ch. 7. People-focused knowledge management in daily operations -- Ch. 8. People-focused knowledge management expectations -- App. A. Examples of knowledge management analysis approaches -- App. B. Examples of knowledge management practices and initiatives -- App. C. Memory and knowledge categorizations.

Subject Term:

Knowledge management -- Social aspects.

Organizational effectiveness.

Organizational learning.

Decision making.

Corporate culture.

Organizational behavior.

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168015743731	658.4038 W654P 2004	1	Searching... Unknown

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Summary

The business environment has changed. Sharper competition requires organizations to exhibit greater effectiveness in their operations and services and faster creation of new products and services--all hallmarks of the knowledge economy. Up until now, most of the knowledge management literature has focused on technology, systems, or culture. This book moves to the next stage, to focus on the people--the knowledge workers themselves. Noted expert Karl Wiig synthesizes recent research findings in cognitive science and related fields to describe how people actually work. He focuses on how people learn, remember, make decisions, solve problems and act--in general, how knowledge relates to work behavior. By understanding how people work, managers can improve effectiveness to gain competitive advantage.