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1. 
Cover image for Brief : make a bigger impact by saying less
Brief : make a bigger impact by saying less
by 
McCormack, Joseph, 1965- author.
Format: 
Electronic Resources
Publication Date 
2014
Excerpt: 
Background/Beginning Step 3: R, or Reason/Relevance Step 4: I, or key Information Step 5: E, or intended
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2. 
Cover image for Social Theory and Philosophy for Information Systems
Social Theory and Philosophy for Information Systems
by 
Mingers, John.
Ebook Library http://public.eblib.com/EBLPublic/PublicView.do?ptiID=228337userid=^u
Format: 
Electronic Resources
Publication Date 
2005
Excerpt: 
that is both authoritative and firmly focused on practical relevance to IS.
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3. 
Cover image for Social problem solving : theory, research, and training
Social problem solving : theory, research, and training
by 
D'Zurilla, Thomas J.
Format: 
Books
Publication Date 
2004
Excerpt: 
. Because of the widespread relevance of social problem solving, this book is written not only for
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