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1. 
Cover image for The DNA of customer experience : how emotions drive value
by 
Shaw, Colin.
Format: 
Books
Publication Date 
2007
Excerpt: 
Customer relations.
Available: Copies:
2. 
Cover image for Hope & despair : how perceptions of the future shape human behavior
by 
Reading, Anthony.
Format: 
Books
Publication Date 
2004
Excerpt: 
Mind-Body Relations, Metaphysical.
Available: Copies:
3. 
Cover image for Why love matters : how affection shapes a baby's brain.
by 
Gerhardt, Sue.
Format: 
Books
Publication Date 
2004
Excerpt: 
Mother-Child Relations.
Available: Copies:
4. 
Cover image for Emotional branding : the new paradigm for connecting brands to people
by 
Gobé, Marc.
Format: 
Books
Publication Date 
2001
Excerpt: 
Public Relations.
Available: Copies:
5. 
Cover image for Emotional intelligence at work : the untapped edge for success
by 
Weisinger, Hendrie.
Format: 
Books
Publication Date 
1998
Excerpt: 
Interpersonal relations.
Available: Copies:
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