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1. 
Cover image for UX for beginners : a crash course in 100 short lessons
by 
Marsh, Joel, author.
Format: 
Books
Publication Date 
2016
Excerpt: 
questions -- How to observe a user -- Interviews -- Surveys -- Card sorting -- Creating user profiles
Available: Copies:
2. 
Cover image for Understanding your users : a practical guide to user research methods
by 
Courage, Catherine, author.
Format: 
Books
Publication Date 
2015
Excerpt: 
-- Surveys -- Card sorting -- Focus groups -- Field studies -- Evaluation methods -- Wrapping up.
Available: Copies: