Interpersonal communication & conflict
Title:
Interpersonal communication & conflict
Author:
Joffe, Elana.
Publication Information:
New York : Distributed by Insight Media, c2008.
Physical Description:
1 videodisc (21 min.) : sd., col. ; 4 3/4 in.
General Note:
Title from disc surface and container.
Abstract:
Defining conflict, this program explores its sources and destructive characteristics. It explains the role of communication in conflict, offers communication styles and tactics to reduce and resolve conflict, and presents a conflict scenario.
Added Corporate Author: