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1. 
Cover image for Digital marketing analytics : making sense of consumer data in a digital world
by 
Hemann, Chuck, author.
Format: 
Books
Publication Date 
2018
Excerpt: 
Measure real digital media ROI: sales, leads, and customer satisfaction Track the performance of all paid
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2. 
Cover image for Website optimization : an hour a day
by 
Page, Rich.
Format: 
Books
Publication Date 
2012
Excerpt: 
Insights from Visitor Satisfaction and Feedback Tools -- Monday: Learn the Importance of the Voice of Your
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3. 
Cover image for Online consumer behavior : theory and research in social media, advertising, and e-tail
by 
Close, Angeline, editor.
Format: 
Books
Publication Date 
2012
Excerpt: 
Attractiveness Affect Purchase Outcomes? / Iryna Pentina -- 3.Overcoming Human Limits Through the Satisfaction of
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4. 
Cover image for Customers rule! : why the e-commerce honeymoon is over and where winning businesses go from here
by 
Blackwell, Roger D.
Format: 
Books
Publication Date 
2001
Excerpt: 
customer satisfaction -- How to move innovations from trial to mass acceptance -- The rise of E-commerce in
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