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1. 
Cover image for Organizational communication : approaches and processes
Organizational communication : approaches and processes
by 
Miller, Katherine, 1959- author.
Format: 
Books
Publication Date 
2015
Excerpt: 
Communication in personnel management.
Available: Copies:
2. 
Cover image for Conversations for changs : 12 ways to say ir tight when it matters most
Conversations for changs : 12 ways to say ir tight when it matters most
by 
Hayashi, Shawn Kent.
Format: 
Books
Publication Date 
2011
Excerpt: 
Conversations for changs : 12 ways to say ir tight when it matters most / Hayashi, Shawn Kent.
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3. 
Cover image for The loyalty advantage : essential steps to energize your company, your customers, your brand
The loyalty advantage : essential steps to energize your company, your customers, your brand
by 
Durkin, Dianne M., 1947-
Table of contents http://www.loc.gov/catdir/toc/ecip055/2004030979.html
Format: 
Books
Publication Date 
2005
Excerpt: 
continuous evaluation and feedback -- Ch. 14. The role of leadership -- Ch. 15. Loyalty and change management
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