Crystal clear communication : skills for understanding and being understood

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Title:

Crystal clear communication : skills for understanding and being understood

Author:

Cole, Kris.

ISBN:

9780724801855

Personal Author:

Cole, Kris.

Publication Information:

New York ; Sydney : Prentice Hall, c1993.

Physical Description:

xiii, 241 p. : ill. ; 23 cm.

Series:

Competitive edge management series

Series Title:

Competitive edge management series

General Note:

CIP confirmed.

"Australian Institute of Management NSW Training Centre Ltd" -- Cover.

Includes index.

For tertiary students.

Subject Term:

Interpersonal communication.

Body language.

Business communication.

Added Corporate Author:

Australian Institute of Management. N.S.W. Division. Training Centre.

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168015690882	153.6 C689C 1993	1	Searching... Unknown

This clearly written guide, part of the AIM (NSW) Competitive Edge Management Series, looks at how to identify and overcome communication in the workplace barriers. It outlines how to exercise empathy, use simple and concise oral and written language, improve self-image, body language and listening skills. Illustrated with cartoons, the text is complemented by checklists and examples of good and poor communication. Includes a list of further reading and an index. The Adelaide author is a management and training consultant.

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