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1. 
Cover image for Crucial conversations : tools for talking when stakes are high
Crucial conversations : tools for talking when stakes are high
by 
Patterson, K. D.
Format: 
Books
Publication Date 
2012
Excerpt: 
Crucial conversations : tools for talking when stakes are high / Patterson, K. D.
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2. 
Cover image for The art and science of communication : tools for effective communication in the workplace
The art and science of communication : tools for effective communication in the workplace
by 
Perkins, P. S. (Pamela S.), 1959-
Publisher description http://www.loc.gov/catdir/enhancements/fy0808/2008001378-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0808/2008001378-t.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0827/2008001378-b.html
Format: 
Books
Publication Date 
2008
Excerpt: 
-- Growing up "different" -- Writing a new script -- Taking ownership -- Jill's day -- Waking up to your day
Available: Copies:
3. 
Cover image for Crucial conversations : tools for talking when stakes are high
Crucial conversations : tools for talking when stakes are high
by 
Patterson, Kerry, 1946-
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh041/2002001129.html
Publisher description http://catdir.loc.gov/catdir/description/mh021/2002001129.html
Format: 
Books
Publication Date 
2002
Excerpt: 
Crucial conversations : tools for talking when stakes are high / Patterson, Kerry, 1946-
Available: Copies:
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