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Your client's story : know your clients and the rest will follow

West, Scott, 1959-

Table of contents http://www.loc.gov/catdir/toc/ecip058/2005004959.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0708/2005004959-d.html

Format:

Books

Publication Date

2005

Excerpt:

Your client's story : know your clients and the rest will follow / West, Scott, 1959-

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How to talk so kids will listen & listen so kids will talk

Faber, Adele.

Format:

Books

Publication Date

2001 1999

Excerpt:

How to talk so kids will listen & listen so kids will talk / Faber, Adele.

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How to deal with difficult people : smart tactics for overcoming the problem people in your life

Hasson, Gill, author.

Format:

Books

Publication Date

2015

Excerpt:

emotionally charged situations.How to deal with difficult people will help you: Learn ways to confidently

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Brief : make a bigger impact by saying less

McCormack, Joseph, 1965- author.

Format:

Electronic Resources

Publication Date

2014

Excerpt:

complex communication. BRIEF will help you summarize lengthy information, tell a short story, harness the

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Convince them in 90 seconds or less : make instant connections that pay off in business and in life

Boothman, Nicholas.

Format:

Books

Publication Date

2010

Excerpt:

-to-people skills that will help you persuade others to embrace and act on your ideas."--Page 4 of cover.

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People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations

Lucas, Robert W.

Table of contents http://www.loc.gov/catdir/toc/ecip057/2005002634.html

Format:

Books

Publication Date

2005

Excerpt:

's Hierarchy of Needs Theory of Motivation, which will help you better understand what drives your participants

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